If your company is present online, email services are one of the most important things you should take care of. Among other channels, being accessible via email is important because email is still significant in business interaction. It is a professional, efficient and documented way of communication between the company and its client. It allows prompt issue resolution and is ideal for small or big companies.
For that, it is necessary that your email services work as it should.
What are email services?
Email services use email to help your company to build relationships with customers.
Email services have been a major aspect of what Katrium does online for years to make online marketing work seamlessly.
Katrium helps businesses to use email to promote their brand and develop long-term relationships with their customers.
We offer a wide range of email services that can help you speed up the process.
What exactly does that mean? This means that instead of you, we will do all email-related tasks.
We will respond to e-mail messages from your clients or customers. Newsletters will be created to make your audience more aware of your products or services. Additionally, we can also automate the sending of emails in order to help you increase the potential of your other marketing activities.
As a company with more than 18 years of experience in various services, Katrium provides professional customer support through different channels. Email is one of these channels. If you are looking for a way to enhance your business strategy, our email services would be a valuable asset to your company.
We recommend you to use the power of this approach with our experience and knowledge.
As said, Katrium provides a wide range of email-related services, and here are some of them.
Email management
Like an assistant would help you handle paper mail, you can allow another person to receive and respond to email messages on your behalf. Katrium is well known for providing professional business support, and email management is among them. Our team of working professionals is trained to handle a high volume of emails effectively. Multilingual support is also part of our email services, so if you need to communicate in different languages, that’s no problem at all.
Email customer support
You can contact customer support in several ways – by phone, e-mail or live chat. All these are among Katrium’s business offerings.
However, the best and most efficient way to contact customer support is via email services and here are a few reasons:
- By communication via email, you can see all your communication with customer support in one place
- The possibility of misunderstandings via email is very small because you have time to think and write what you want
- Our agents can immediately see all your previous communication with us, which makes it easier to identify a deeper problem
- You can easily refer to past cases, and agents can easily link all cases of the same type to help you faster
- If everyone sticks to the primary registration through email, communication is far more transparent for all participants
Email marketing campaigns
Although it is an older marketing technique, email marketing is still one of the most effective ways for promotion. Here are some of the most important reasons why you should consider email marketing as a part of email services:
- Everyone uses e-mail
99% of people check their email daily. Communication via e-mail is especially important. It is the basic form of communication for 73% of companies.
- Contact in real time
Most of all emails are read on a mobile device. This information significantly affects the form of the marketing strategy. A well-designed email generates the highest conversion rates precisely on mobile devices.
- Increase in sales
Your email list is a direct sales channel. You can increase sales with notifications about seasonal discounts, promotions and promotional prices of new products. Conversions are even higher if the offers are limited in time.
- Stay in touch with your audience
Email provides the opportunity to build relationships with your customers. With this form of communication, customers get a sense of personalization.
Your clients check their email daily and love to read promotional emails from companies whose products they like. However, they like to read them only if they are of high quality and valuable content. Part of Katrium’s email services is creating emails that your clients will love.
Do you want to grow your company? Get in touch with a business outsourcing expert! Schedule a meeting today!
Conclusion
Incorporating professional email services will allow you to increase traffic and conversions at reasonable prices. Today’s email service tools give your business the ability to reach customers more easily than ever before.
Email services outsourcing is the best strategy for all businesses that cannot afford to invest additional time or resources in something that may not deliver the expected results. Contact Katrium, let us take care of your business.
