Our contact center is at your disposal 24/7 and 365 days a year. We offer multichannel services multilingually.
Our contact center is at your disposal 24/7 and 365 days a year. We offer multichannel services multilingually.
Katrium offers multilingual qualitative and quantitative market research and data collection. We also provide research services as subcontractors to bigger market research companies.
Our business support services will help you to concentrate on productivity and cost-effectiveness. These services are part of our other services such as contact center and thus can be offered at very reasonable rates.
We offer SEO-optimised, multilingual, unique and high-quality content for your webpage as a part of your online digital marketing strategy.
Katrium offers a fast, flexible, and cost-effective way to hire skilled, multilingual staff. We serve in all European languages, and others if needed
Scale your business by outsourcing all of your administrative tasks and concentrating your company resources on core business and specific expertise. We provide comprehensive virtual assistant services, including translation, transcription, calendar management, data entry, prospecting, lead generation, appointment setting, and other clerical and sales support tasks.
Our multilingual, omnichannel 24/7 contact center and call center solutions include both inbound and outbound services. These encompass customer service, phone, email, and live chat support, as well as sales and marketing, e-commerce customer support, technical support, billing inquiries, and sales assistance.
We offer a fast, flexible and cost-effective way to hire a skilled, multilingual workforce for your company’s needs without cumbersome recruitment processes. We provide you with a temporary, multilingual employee on an hourly basis, per project or for ad hoc needs. We serve in all European languages!
Katrium is a Finnish-owned company specializing in international outsourcing, BPO, and business support. Our services include contact center operations, virtual assistance, market research, data collection, recruitment and HR-services, SEO, and content writing.
Headquartered in Tallinn, Estonia, we operate as a remote-first company. Over 20 years, we’ve grown from a local business into a trusted international partner, building lasting relationships based on trust and collaboration—prioritizing sustainable partnerships over quick wins.
We provide tailor-made solutions for small and medium-sized businesses and on-demand BPO services for larger organizations. While Europe is our primary market, we also serve clients in the USA.
Our goal is your growth.
Service across Europe and North America
Albania
Andorra
Armenia
Austria
Azerbaidžan
Belarus
Belgium
Bosnia and
Herzegovina
Bulgaria
Croatia
Cyprus
Czechia
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Moldova
Monaco
Montenegro
Netherlands
Norway
Poland
Portugal
Romania
San Marino
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Turkey
Ukraine
United Kingdom
Native-checked translation and proofreading services.
We will write your blogs and update your company’s social media accounts.
We keep your databases up-to-date according to GDPR requirements.
We provide you with a multilingual virtual assistant available 24/7.
We will handle all aspects of event management for you.
Outsource all your repetitive manual work to us.
Multilingual customer service is available through multiple channels: chat, telephone, WhatsApp, Skype, and email.
Incoming and outgoing calls that often use automated responders, interactive voice menus, and call forwarding.
Various contact services cover all communication via phone.
Client prospecting, lead generation, and meeting booking to boost your sales.
Different stages of event marketing, including calling potential participants.
Make sure you do not miss a call.
Multilingual live chat customer service.
Listen to your customers through continuous feedback.
Learn from your competitors.
Understand your personnel better.
Expand your operations abroad.
Experience your service the same way your customers do.
Get to the heart of things and gain a comprehensive understanding.
Promote your brand with internal and external SEO, Google Ads, and search engine visibility.
Make new products exciting and continuously desirable.
Excite new customers and surprise existing ones with fresh content.
Recommend and guide your customers to acquire your products and use your services through positive examples.
Enhance your marketing strategy with free e-books and guides.
Access over 60 languages. The content is always human-written, never AI-generated, and 100% plagiarism-free.
Temporary, language-skilled employee available on an hourly basis, per project, or for occasional needs.
A fast, flexible, and cost-effective way to hire skilled, multilingual talent.
We provide an experienced professional directly for the task. This service is ideal for short-term and project-based needs.
We deliver services fluently in all European languages, including Finnish, Swedish, Italian, Spanish, and many others.
Pay by the hour or per project with no other unnecessary fixed costs.
-
Ähtäri Zoo has activities for all ages. In addition to the zoo, there is an adventure park, a livestock farm and a water park. There is also accommodation facilities available at Hotel Mesikämmen, and a camping area as well.
-
Brandit is a small and flexible advertising agency with straightforward and fast service and a long experience in the design and implementation of marketing solutions.
-
ValueClinic is a market research and sales training company. ValueClinic offers solutions to increase sales and boost marketing efforts. The company is specialized in automotive, banking and marketing communications.
-
D-Fence offers high availability security service protects corporate email communication, the company and it’s employee’s against cyber threats.
-
An electronic accounting office that serves 24/7.
-
Excedea was founded in the early 2011, it deals with mostly B2B services. Excedea facilitate its clients’ international growth projects with strategy, hands-on entry support, and by raising equity and public funding. With over 275 successful international growth projects, 300 public funding projects and over €100 M raised in equity for our clients, the company is the leading one-stop-shop for international growth.
-
Business consulting for small- and medium-sized companies.
"Katrium offered us multilingual ad-hoc solution that was very efficient and effective in reaching customers overseas."
-
Innolink is a Finnish consulting company that was founded in 1991, they are located all over Finland. They work with major companies all over Finland and with public sector organization, providing them best and result-oriented solutions and services. They offer a variety of services including finding employees, assisting with market research, providing consulting and training, moreover, leadership advises are one the many services they provide.
-
KM Future supports companies in the strategy process, change, management with knowledge, development of management and working community.
-
KSA is one of the most outstanding and as well, the leading eye clinic in Estonia.
-
New Hairstore offers the most affordable prices for professional barber and hairdressing services provided by hairdressing chains in Finland.
"BPO outsourcing cooperation with Katrium have brought us optimal competitiveness in the market and added value for our existing and new customers."
-
Onway offers intelligent market research solutions. They help to find out the most essential and useful knowledge for their customers future business activities.
-
Professional holistic massage and body care services, promoting well-being and balance through over 20 years of experience and expertise.
-
Reconos is a company specializing in customer satisfaction, market- and personnel surveys and was founded in 1993.
-
An innovative and versatile clothing design office in Tampere.
"Katrium localization and translation services have helped us reaching the right target group in their local language."
-
Founded in 2005, Success Clinic is Finland’s leading research office in the field of healthcare. The company is fully Finnish and an independent actor.
-
Yonoton is an application company based in Espoo, Finland. The app was first released in early March 2016, and since then has had over 5 thousand users actively using the app.
-
University of Turku which was founded in 1920 in Turku, Finland. It is the second largest university, measured by student enrollments, and ranks among the best universities in the world.
-
Fondon is an operative partner in building international sales channels, entering markets and commercializing solutions.
-
Kokemuskauppa offers experiences and gift cards, including adventures, pampering, and gourmet dining. They provide unforgettable gifts for every occasion.
-
Ivitapure offers high-quality supplements and vitamins designed to support health and well-being with natural ingredients.
-
Benete offers innovative services to support health and functionality. It´s offerings include digital training support for muscle strength maintenance, functionality assessments, and remote monitoring of heart failure to assist healthcare professionals.
-
Finnish company CRD Systems offers innovative solutions for access control and ticketing.
-
Minilaod provides secure and heated storage units for small and medium-sized items. The company rents storage spaces suitable for both businesses and households, ideal for storing office furniture, household goods, or seasonal equipment.
-
Intelligent Banker provides data-driven comparison services for consumers in collaboration with banks and financial institutions. They build online loan comparison sites and remarketing solutions based on cutting edge technology. They are an AdTech company that operates in numerous European countries.
Do you have questions? Do you need more information? Are you interested in a quote? Maybe you want to discuss ideas on how to grow your business or how we can tailor our services to better fit your requirements.
Contact us today, and let’s talk. We look forward to connecting with you and helping you achieve your business objectives.
Have questions or ideas you’d like to discuss? Don’t miss the chance to connect directly with our CEO. Book your meeting using the link below, and let’s discover together how Katrium can support your business growth.
We are looking for top talent to join our team. Energetic and motivated employees are the backbone of our company. Our freelancer network is always on the lookout for talented individuals with the right attitude. We offer both office and remote positions, providing flexibility to match your lifestyle and career goals.
At Katrium, we believe in fostering a collaborative and inclusive work environment. Our diverse team brings together professionals from various backgrounds and cultures, creating innovative solutions and achieving common goals.
Opportunities for Students
Katrium also provides excellent opportunities for students. Working and learning in a multinational environment equips students with valuable skills and a brighter future. Students can also complete their final thesis at Katrium, gaining practical experience and mentorship from industry experts. Our supportive team is dedicated to helping students grow both personally and professionally.
Join our team as a phone interviewer! Gather valuable information, provide top-notch service, and develop your communication skills. We offer training, flexible hours, and remote work. If you’re energetic and people-oriented, apply now!
Gain international experience with Katrium! Enhance your professional skills in a multicultural environment. Participate in significant projects and receive valuable guidance. Boost your career—apply for our internship today!
Join Katrium as a freelancer for freedom and flexibility! Work on diverse projects on your own schedule, balancing work and life. Grow your professional skills and earning potential. Apply now and succeed on your terms!
Outsourcing to Katrium frees up your company’s resources and time, allowing you to focus on your core business. You get access to experts and multilingual services, which improves your customer experience and efficiency.
No. Katrium offers cost-effective solutions tailored to your business needs. Outsourcing can even reduce your overall costs by avoiding recruitment and training costs.
Katrium stands out for its flexible and innovative approach that adapts to your business needs and market changes. What matters to us in our work is diligence, transparency, and adaptability to our clients’ needs.
You can contact us using the contact form or by calling us. Together, we will identify your business needs and tailor service solutions to meet your objectives.
Katrium has grown from a local company to an international partner, and we serve customers in several countries across Europe.
We invest in continuous training and quality control. We have a team of experts and use modern tools and methods to ensure the quality of our services.
Our pricing is based on the scope and complexity of the services provided. We provide each client with a personalized quotation according to their needs. Please contact us, and we will tailor the best service package for you together.
Katrium offers a wide range of outsourcing services tailored to your business needs. These include customer service, technical support, market research, and business support services.
Our booking services include customer acquisition, lead generation, and appointment booking to help improve your sales performance.
We offer multi-channel contact services, including phone calls, emails, and live chat in multiple languages.
Our research services provide in-depth market and competitor intelligence to support decision-making and strategy development.
Our market research services provide valuable insights into market trends and customer needs, helping you to target your products and services more effectively.
