Our contact center is at your disposal 24/7 and 365 days a year. We offer multichannel services multilingually.
Katrium offers multilingual qualitative and quantitative market research and data collection. We also provide research services as subcontractors to bigger market research companies.
Our business support services will help you to concentrate on productivity and cost-effectiveness. These services are part of our other services such as contact center and thus can be offered at very reasonable rates.
and SEO-optimized Content Services
We offer SEO-optimised, multilingual, unique and high-quality content for your webpage as a part of your online digital marketing strategy.
Our Services
Business Support Services
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Translation Services
Native-checked translation and proofreading services.
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Content Creation
We will write your blogs and update your company's social media accounts.
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Customer database maintenance
We keep your databases up to date according to GDPR requirements.
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Virtual Assistance
We provide you with a multilingual virtual assistant available 24/7.
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Event Management
We will take care of all event management for you.
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Data Entry
Outsource all your repetitive manual work to us.
Contact Center Services
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Customer Service
Multilingual customer service through multiple channels; chat, telephone, WhatsApp, Skype, emails.
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Contact Services
Various contact services covering all communication via phone.
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Booking
Client prospecting, lead generation and booking meetings to boost your sales.
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Event Marketing
Different stages of event marketing including calling potential participants.
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Switch Board
Make sure you do not miss a call.
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Live-chat
Multilingual live chat customer service.
Research Services
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Customer Surveys
Listen to your customers through continuous feedback.
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Competitors Analysis
Learn from you competitors.
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Personnel Surveys
Understand your personnel better.
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International Research
Expand your operations abroad.
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Mystery-Shopping
Experience your service the same way your customers do.
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Deep Interviews
Get to the heart of things and gain comprehensive understanding.
SEO, Social Media and Content Services
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Search Engine Optimisation (SEO)
Promote your brand with Internal and external SEO, Google Ads, as well as search engine visibility.
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Product Presentations
Make new products exciting and continuously desirable.
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Blogs, Articles, Reviews, Newsletters
Excite new customers and surprise existing ones with fresh content.
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Experiences and Recommendations
Recommend and guide your customers to acquire your products and use your services through positive examples.
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E-Books and Guides
Enhance your marketing strategy with free e-books and guides.
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Multilingual Content
You have access to over 60 languages. Always human written, no AI. 100% plagiarism free.
ABOUT KATRIUM
Katrium is a Finnish-owned company, that specialises in offering wide range of international outsourcing and business support solutions such as contact center, back-office and virtual assistant services, market research, SEO, SMO and content services.
The headquarters of Katrium is located in Tallinn, Estonia. Within 16 proud years of experience, we have established a powerful network of international freelancers, who are sharing our values and doing their best to meet our customers’ expectations.
At Katrium, we offer tailor-made solutions for small and medium-sized companies as well as on-demand subcontracting BPO solutions for bigger organisations. Our main markets are Europe, but our services also cover USA.
We are committed to growth and success of your company.