KATRIUM – CONTACT CENTER, RESEARCH AND BUSINESS SUPPORT SERVICES

Contact Center

Call Center and

Ccontact Center Services

 

Our contact center is at your disposal 24/7 and 365 days a year. We offer multichannel services multilingually. Most of our clients are international small and medium-size businesses. We provide our services to online businesses as well as to those with physical stores. Our tailor-made solutions are designed to answer any requirements in any language. As part of our multichannel solutions, we have live chat and email services, which are excellent ways for up and cross-sales. 80% of our call center agents are with academic background and most of them are fluent in two or three languages.

All our calls are recorded for internal quality purposes.

What Will YouGet
 
LIVE CHAT AND EMAIL

live chat & email

Our multichannel services ensures that your clients receive the customer service when they want and how the want it.
CUSTOMER SERVICE-1

Customer service

24/7 and 365 days a year, our multichannel and multilingual customer service will make sure all your clients are well taken care of.

REGISTRATION AND BOOKINGS

registration & bookings

We will make sure all forum and conference participants are aware of your event and are properly registered as well as informed with all the background necessary.

ACTIVATING NEW AND EXISTING CLIENTS

Activating new & existing clients

Update your client register and activate both past and existing clients by calling them and reminding yourself.

LEAD GENERATION & B2B MARKETING

lead generation & B2B marketing

We will generate leads and perform business to business marketing. 

ANY OUTBOUND TELEPHONE WORK

outbound telephone work

Any telephone work that your company needs. 

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