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Top Tools for Sales and Marketing Managers

In the vast world of sales and marketing, it seems like there are dozens of new working tools that could help you boost your work productivity. There are many different choices provided to us by different sources. However, how do…

Setting your Back-Office for Virtual or Remote Jobs

Setting your back office for virtual or remote jobs is currently more important than ever. The coming of coronavirus has forced the world into virtualizing their work or jobs although there has already been a spike in the remote job…

REASONS TO DO AN INTERNSHIP ABROAD

If you are bored at home, which is possible, especially in corona times, it might lead you to think about an internship, your future and what you will do. And who has never thought of doing something crazy and move…

Digital Transformation of Call Centers

Today’s fast-growing environment affects all areas of businesses. The communication channels rise between companies and their customers. There exist Voice Chat, Emails, social media, chatbots. Also, the diversity of new technological devices encourages companies to develop suitable solutions. It’s been…

Outsourcing translation services

Outsourcing translation services is a key changer. All companies working on the Internet or offering their services in different countries know the translation service’s importance. It is essential to decide whether the best option is to outsource the translation service…

Basics That Power the Modern Contact Center

Instead of talking about the cool and new tools, this blog post introduces a series about the basics for modernizing the contact center. It’s been intriguing to see the removal, or maybe, more accurately, the reduction of cursive writing from…