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MODELLING CALL CENTER EVALUATION TO CREATE A MEASURABLE DIFFERENCE

Today, call center evaluation and quality assurance (QA) can’t be under-looked in the world of evolving customer service care. Most of all, when it concerns whether companies are using it to steer the right attitudes. Most Heads of administrations desire…

The practice of cold calling

Cold calling is no longer useful: find alternatives. Cold calling is a technique that serves to initiate an advertising process and thus capture potential customers. It refers to the fact that the customer is not waiting for the salesperson, and…

Standardization vs. Adaption, International Market Research

Standardization vs. Adaption: How international market research influences the decision of marketing managers International Market Research is more important than ever. Today’s economy is dynamic and driven by globalization. Therefore, due to globalization, more and more companies decide to operate…

Outbound and Inbound Call Center Differences

Introduction Many people are interested in having a call center in their companies to improve their customer service efficiency. However, those who are new to this type of activity and service have some doubts about it. These worries can be…

How good online marketing can improve your business

As a good businessman, you need to make a reasonable effort on your business, especially your marketing budget. Covid 19 Actually, in COVID-19 time, it’s essential to focus on online marketing because, in most countries, the government doesn’t let people…

The Benefits of Outsourcing Content Writing

Are you thinking of outsourcing or creating a content blog for your company? It’s a great idea and a smart choice. Blogging not only helps you position yourself in the search results. It also shows that you are an expert…