Market research's role
Published on June 20, 2024

Market research’s role is more crucial than ever. It acts as a compass for businesses to navigate consumer preferences, competitor threats, and industry trends. It helps companies gather, analyze, and interpret information about the market, competitors, customers and industry. By having all this information, companies will be able to understand the preferences, and needs of the target audience or threats of competitors. Therefore, market research’s role can point businesses in the right direction and avoid potential risks.

How can Market Research’s role lower business risks?

  • Finding the right path

Market research can help companies minimize business risk, but the way it is conducted also matters. This determines how accurate and effective market research’s role will be for businesses. Relying on inaccurate information can damage your business. That’s why it is important to always use authoritative data from trusted sources to get accurate information.

Moreover, seek out information from multiple sources instead of relying on one only source. This provides companies with a 360-degree view. Being able to look at the situation from different angles helps to get a more comprehensive point of view and lowers the chances of misinterpretations.

  • Helping to understand the competition

One of the benefits of market research’s role in business is to provide a clearer and full picture of the industry. It allows companies to determine who are the key players, how many consumers are in the industry, and the direction that the industry is heading.

Market research provides companies with information on how effective their competitor’s marketing is, as well as their own. For example, which marketing channels are the most effective at the moment, or even which type of marketing competitors find more advantageous.

On top of that, companies that study their competitor’s target market can identify neglected markets in the industry. And, having this information provides the opportunity to expand the company and reach into new and unexplored markets. Indeed, a study showed that, of 3,342 market buyers and suppliers, 70% of them considered business knowledge a top priority skill for development.

  • Helping to save unnecessary costs

In terms of saving money, market research’s role is important to support companies to achieve this. This is because it provides an analysis of pricing strategies of their customers and competitors. Then companies can learn what factors influence the pricing decisions of competitors. Plus, how customers perceive the value of their services, how much they are willing to pay, and how they compare the prices with other brands. Once a company has this information, it is easier to adjust the pricing strategy to maximize its profits.

In addition, market research reports help to improve a company’s marketing effectiveness. With the information obtained, companies can use it to identify the best platforms, channels and methods to reach their target audience. Also, they can use it to measure their marketing campaigns. Market research helps to avoid wasting time and money on inefficient activities and focus on better ones.

Wrap up Market Research’s Role

Market research’s role in business is crucial to help companies stay prepared for every challenge. Even though none of us can’t anticipate the future, backing up the decision-making with professional insights can help companies avoid potential risks and achieve maximum success.

Professionals from Katrium have 17 years of specialized experience, excelling in various services, particularly focusing on market research. Explore our diverse range of services to uncover what we can offer — feel free to contact us!



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