KATRIUM – CONTACT CENTER, RESEARCH AND BUSINESS SUPPORT SERVICES

Beyond Fixes: How Tech support Transforms Businesses

Beyond Fixes: How Tech support Transforms Businesses

Apr 23, 2024866 min read

Tech support goes beyond solving issues; it’s about making sure businesses run smoothly and efficiently. Good experiences with technical support are key for keeping customers loyal to a brand. An…

Benefits of Implementing a Multichannel Contact Center

Benefits of Implementing a Multichannel Contact Center

Mar 27, 20241499 min read

Would you like to elevate the customer experience, improve agent efficiency, and increase flexibility and scalability? If your answer to these questions is yes, let’s read this article. We will…

Customer Service in Finnish: Language, Culture, and Emerging Trends

Customer Service in Finnish: Language, Culture, and Emerging Trends

Mar 21, 20242427 min read

In a global landscape where good customer service often defines the success of businesses, Finland’s approach to customer service in Finnish stands as a model of how linguistic nuance, cultural…

admin virtual assistant

Admin Virtual Assistant Increases Business Productivity

Feb 8, 20242105 min read

Admin Virtual Assistant is usually a freelance professional hired externally to offer administrative support while working remotely within a specified timeframe. These VAs possess access to essential tools and accounts necessary…

virtual assistant service

Virtual Assistant Service Offers Businesses Unexpected Benefits

Feb 7, 20243387 min read

Virtual assistant service is provided by independently operating professionals who offer administrative support to clients from remote locations. A virtual assistant has remote access to essential planning tools such as…

digital marketing virtual assistant

Digital Marketing Virtual Assistant Enhances Brand Image

Jan 11, 20243296 min read

Digital Marketing Virtual Assistant is usually a freelance professional hired externally to manage various digital marketing tasks within a specified timeframe. Operating independently and often remotely, these VAs possess access to…

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