Inbound Assistance: The Benefits For Companies
Inbound assistance is taking care of customers while at the same time, becoming ambassadors of corporate values of the company. Hence, the company has opportunity to establish unique relationships with its consumers. This is attained through authentic interaction, loyalty, and improved brand perception. What exactly is inbound activity? Let’s explore the topic from its definition. […]
World Productivity Day Reading List: Books suggestions to increase productivity.
As always, on every occasion, Katrium will introduce you to three books that can improve your entrepreneurial productivity and business success. Reading is part of our culture. According to this fast-changing world, we need to keep our knowledge up-to-date all the time. We believe that reading is the easiest and most effective way for us […]
Virtual Assistant Benefits For Your Company
Efficient Virtual Assistant: Outsourcing Office Tasks
Outsourcing virtual assistant (VA) services has become an increasingly popular strategy for businesses looking to cut costs and boost efficiency. Whether you’re a startup, entrepreneur, or large organization, a skilled virtual assistant can elevate your operations to a new level, without the overhead of traditional staffing. But what exactly makes a virtual assistant efficient? And how […]
Good SEO Contributes To The Sustainability Of Companies
Foreign Market Research Importance for Global Success
Foreign market research plays a crucial role in helping businesses thrive in overseas markets. It involves gathering and analyzing data on consumers, competitors, and the business environment in different countries. By doing so, companies gather valuable insights into the unique features of foreign markets and make informed decisions to avoid costly mistakes. Importance of Foreign […]
Call Center Customers – 9 Types And How to Handle Them
Call centers interact with a diverse range of customers, some are friendly and cooperative, while others can be difficult and demanding. Knowing how to handle different customer personalities is key to delivering exceptional service. By implementing the right techniques, call center agents can improve customer satisfaction, enhance communication, and resolve issues more efficiently. In this […]
Outsourcing and Subcontracting: Create an Optimal Combination!
Outsourcing and subcontracting decisions create a strategic basis of, for instance, company’s cost structure. As is well known, companies develop different processes in diverse business areas to achieve their objectives. Some companies need to focus on the most critical processes. Because of this, they invest more resources in the areas that they consider the most […]
Social Media Virtual Assistant Builds Optimised Strategies
Social media virtual assistant is an independently operating professional hired externally who is responsible for managing social media. Employing a virtual assistant (VA) has the potential to notably boost engagement rates and expand visibility among prospective clients. Additionally, it allows for the valuable liberation of time to focus on other pivotal aspects of business operations. […]