International Literacy Day Reading List: Essential Books for Entrepreneurs
At Katrium, we emphasize the value of reading. For us, reading is the easiest way to develop yourself because you can learn from successful people directly from their experience and knowledge. According to UNESCO, September 8 is International Literacy Day. Which the purpose of the celebration is to raise public awareness of the value of […]
Three book recommendations from Katrium
Why do some products not become popular despite being products with great quality? How has knowing multiple languages remained important over the years? It has consistently been considered a significant skill in various aspects. And is it even possible to make strategic decisions in daily life? So let’s dive in and answer all one by […]
Offshoring Isn’t Only For Lowering Your Costs
Outsourcing And Insourcing – Comparing Call Centers Models
Businesses face an important decision when it comes to managing their customer service: should they keep their call center operations in-house (insourcing), or should they hand them off to an external provider (outsourcing)? Each model has its pros and cons, the right choice depends on a company’s size, resources, and priorities. Let’s take a closer […]
Lead Generation: Great Way To Get More Customers
Lead generation is the process of creating interest in your product or service and capturing potential customers’ contact information. While businesses may vary in size, industry, or operations, they all share a core goal: delivering value to customers when demand arises. To achieve that, they need one thing—customers. This article explores how call centre strategies can […]
Externalization: What Is The Best Option?
Externalization means outsourcing business resources with units outside the organisation, as partners, suppliers, channels, and customers. So far, we have talked a lot about outsourcing in our articles. We have talked about its advantages and different types of outsourcing. This is why so many readers have asked us how to choose the best option for […]
Outsourcing Content Creation: Why Businesses Use Freelancers
In today’s digital landscape, content is king but producing it consistently at a high standard can overwhelm internal teams. That’s why more businesses are turning to outsourcing content creation as a smart, scalable solution. By delegating content tasks to external professionals or agencies, companies can reduce workloads, increase output, and maintain expert-level quality, without the overhead of building […]
Outsource So You Can Focus On What Really Matters
Outsource some tasks to a service provider and you will see a clear difference in your company’s results thanks to reduced costs and increased competitiveness. In a global world, you need to be more competitive than ever, but how do you do it? Outsourcing certain processes, functions or even departments of a company is becoming […]
Data Entry Outsourcing For Cost Reduction
Data entry outsourcing is implemented by a growing number of companies for several reasons. Some companies need to convert files from one format to another. Others need to update their online databases. Data entry generally involves: Companies often find it easier to outsource some, if not all, of these tasks to outside companies that specialize […]