Contact center, research and business support services: Katrium

WHO ARE WE

Katrium is an international company that specializes in contact center, research and business support services. Our main office is based in
Tallinn, Estonia. During almost 15 years of operations we have grown our extensive and international network of freelancers, that are supporting us when needed.

At Katrium, we offer tailor-made services for small and medium-sized companies as well as
subcontracting solutions for bigger companies. Our main market is Finland,
but our services cover whole Europe and Russia.

We will do it for you!

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together we can achieve anything...

OUr values

We want to grow together with you by supporting your business and creating a relationship that would be beneficial for both parties. Most of our clients work with us from the beginning, as we help them develop and evolve by offering long-term solutions. We do not measure our clients by size or market share, we measure them by continuity and stability.

Contact center

Our versatile, multilingual and multichannel contact center (call center) services can cover all of your company needs 24/7, 365 days a year. If you are looking for services that might include customer service, help desk, event registration or live-chat service – Katrium is the partner you are looking for, as our tailor-made contact center solutions and overall services are made exactly for your industry. If you need someone to generate leads, activate your past and existing customers, do cold calling and/or update your customer register – you are in the right place.

Research and data collection

Our international and domestic market research services include qualitative and quantitative telephone interviews. We also offer over-flow and subcontracting services to other market research companies. All our interviewers are native speakers and thanks to our very wide freelance network we are able to offer our clients over 64 languages.

Business support services

Our comprehensive business support services help small and medium-size companies concentrate more on their core business. Some of the most important parts of these services are translation and international virtual assistant services.