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Multilingual customer support

In accordance with the digitalization of many services, companies can operate abroad without having to move their physically. However, thereby increasing demand for multilingual customer support and customer service should be considered as well. But by outsourcing an adjusted service…

Outsourcing call center services

Every business should be aware of the fact that the key to a successful Customer- Relationship- Management (CRM) is proper communication, which commonly includes some sort of call center service, too. But then again, sometimes the implementation might appear a…

The Necessity of Multilingual Contact Centers

No matter where you are, it’s indisputable that proper communication is the key to any successful business. But due to the globalization of our world, companies have to adapt the way they communicate and represent themselves on an international level,…

Approaching International Markets

Surely, the impact of globalization is ubiquitous and has an effect on every one of us. Especially ambiguous corporations can profit by the boundless benefits of international markets by taking advantage of increased revenues and improved opportunities. First of all,…

How to communicate with your customers online

Importance of customer communication for every kind of business cannot be overestimated. In our fast-paced world client won’t be waiting for a long time for your answering. If you don’t have an effective communication system, you will damage your business…

4 Day Workweek: Pros and Cons

One year ago a company from New Zealand came with interesting experiment: Employees were working only 4 days in a week, 32 hours instead of 40 hours a week and they were paid the usual salary. According to the numbers…