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How to communicate with your customers online

Importance of customer communication for every kind of business cannot be overestimated. In our fast-paced world client won’t be waiting for a long time for your answering. If you don’t have an effective communication system, you will damage your business…

4 Day Workweek: Pros and Cons

One year ago a company from New Zealand came with interesting experiment: Employees were working only 4 days in a week, 32 hours instead of 40 hours a week and they were paid the usual salary. According to the numbers…

3 great things about having an international Virtual Assistant

Multitasking and everyday routine could be a real problem for many companies from online shops to brick-and-mortar businesses. Especially growing companies should have a higher focus on their strategic goals and not waste their resources into every day business operations.…

5 reasons to keep in touch with your customers

The heartbeats of all businesses are customers. So it is crucial for the success of your business to be constantly in touch with your customer base. The moment when you start focusing on some other part of your business and…

Why are customer satisfaction surveys important?

Why are customer satisfaction surveys important? Let’s agree: there cannot be a prosperous and successful business without a happy customer. But how do you find out if your customer is happy and satisfied with your product? That is where the…

Why is market research necessary?

Before we try to understand why market research is necessary, first, we must understand what it actually is. As cheesy as it sounds, it is actually very important to understand the core meaning of what market research stands for; because…

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